setantotoPrivacy Policy
This page describes what we collect when you use setantoto and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. Your data is encrypted, stored securely, and never shared with third parties except as required by law.
We at setantoto take your privacy seriously. When you register, log in, or request a withdrawal, your information passes through encrypted channels. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. This policy explains our data practices in plain language.
If you have questions about how we handle your data, contact our support team via live chat, email, or phone. We're available in English and Indonesian to help clarify any part of this policy.
What Data We Collect on setantoto
We collect the following information when you use setantoto: your full name, email address, phone number, date of birth, and residential address. We also collect your payment method details (tokenized, never stored in full), your IP address, and your device type (Android, iOS, or desktop browser).
During KYC verification, we may request a photo of your government-issued ID and a utility bill or bank statement to confirm your address. We store these documents securely and delete them after verification is complete, unless we're required by law to retain them.
We also collect data about your activity on setantoto—which fixtures you view, which bets you place, your account balance, and your withdrawal history. This data helps us detect fraud, improve our platform, and comply with regulatory requirements.
How We Use Your Data on setantoto
We use your personal data for the following purposes: to verify your identity and comply with KYC regulations, to process your deposits and withdrawals, to detect and prevent fraud, to respond to your support requests, and to send you account notifications (login alerts, withdrawal confirmations, promotional offers if you've opted in).
We do not sell your data to third parties. We do not use your data for marketing purposes unless you've explicitly opted in to receive promotional emails or SMS messages from setantoto. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting our support team.
Key takeaways
- We collect your name, email, phone, and date of birth for account verification
- Your payment details are tokenized and never stored in full
- We encrypt all data in transit and at rest
- We do not share your data with third parties except as required by law
- You can opt out of marketing communications at any time
Third-Party Processors and Data Sharing
We use third-party payment processors to handle deposits and withdrawals on setantoto. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, your payment details are transmitted directly to those payment providers. We do not store your full payment credentials—only a tokenized reference that allows us to process future transactions.
We may also share your data with our compliance and anti-fraud partners to detect suspicious activity and comply with anti-money-laundering regulations. These partners are bound by confidentiality agreements and may not use your data for any purpose other than fraud detection and regulatory compliance.
Our servers are hosted by a third-party cloud provider. Your data may be stored in data centers located outside your jurisdiction. However, we apply the same encryption and security standards regardless of server location. If you have concerns about data residency, contact our support team.
How Long We Keep Your Data
We retain your personal data for as long as your account is active on setantoto. If you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve any disputes. After that period, we delete your data unless we're required by law to retain it longer.
Your KYC documents (ID photos, utility bills) are deleted after verification is complete, unless we're required to retain them for regulatory purposes. Your bet history and transaction records are retained for the same five-year period.
Your Rights Regarding Your Data on setantoto
You have the right to access, correct, and delete your personal data on setantoto. To request access to your data, contact our support team via email or live chat. We'll provide you with a copy of your personal information within a reasonable timeframe.
If your data is inaccurate or incomplete, you can update it directly in your account settings on setantoto. If you need help, our support team can assist you. If you wish to delete your account and all associated data, contact our support team. We'll process your request within a reasonable timeframe, subject to any legal retention requirements.
Data Security and Encryption
We at setantoto use industry-standard encryption (TLS 1.2 or higher) to protect your data in transit. Your password is hashed and salted before storage, so we never store your password in plain text. Your payment details are tokenized and encrypted at rest.
Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We limit access to your data to authorized setantoto employees and contractors who need it to perform their jobs. All employees sign confidentiality agreements.
While we take security seriously, no system is completely immune to breaches. If we discover a security incident that affects your data, we'll notify you via email and SMS within a reasonable timeframe and explain what steps we're taking to address it.
Jurisdiction and Legal Compliance
Our setantoto services are available only where local law permits. We comply with the data protection laws of the jurisdictions in which we operate. If you're in Jakarta, Surabaya, Bandung, or Medan, your data is subject to Indonesian data protection standards and our own privacy commitments.
We may disclose your data to law enforcement or regulatory authorities if required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. We'll notify you of such disclosures unless we're legally prohibited from doing so.
Contact Us About Your Privacy
If you have questions about this privacy policy or how we handle your data on setantoto, contact our support team. We're available via live chat, email, and phone in English and Indonesian. Our support team can clarify any part of this policy and help you exercise your data rights.
We review and update this privacy policy periodically to reflect changes in our practices and applicable law. We'll notify you of any material changes via email or through a notice on setantoto. Your continued use of setantoto after such notice constitutes your acceptance of the updated policy.